If you're not able to assign OBS or project access...

Check your global security profile. It may be set to something other than what it needs to be to change these elements. Typically if you're assigning users to an OBS, you should be an Admin Superuser.

An Admin Superuser is a global security profile that gives a user read/write privileges for application-wide information and features. The Admin Superuser always has access to all resources. If resource security is enabled, resource access settings are not applicable. To make global information read-only for a user, choose No Global Privileges. The No Global Privileges profile provides read-only access to all global data except costs and secure codes.

Note: Only Admin Superusers can create, edit, and delete other Admin Superusers. You must have at least one Admin Superuser to create other Admin Superusers.

From a consulting colleague….Admin Superuser is a built in global profile. “Administrator” would be a profile created by a user that may have similar rights.

P6 One Hour Idle Timeout

Our product has a 1hr idle timeout.

If you are connected in P6 Professional and your machine goes into hibernation for > 1hr, the next operation you attempt will result in the “Internal error Invalid Session” error.

Based on your note below, this is likely due to exceeding the 1hr inactivity period (machine moving into hibernation for greater than one hour while you have a connected session).

If the layout you were using did not carry over to the new session, it was likely not updated in your USERDATA row which gets set upon successful logout of P6 Pro (which did not happen in the case below due to abnormal termination from inactivity).

VQCCR-2757-D error code

Symptoms

When attempting to apply actuals or summarize,

ERROR

Event Code: VQCCR-2757-D

Message: TCVirtualQuery.getCount: Cannot retrieve count while updating list.

or

AVAA0-2332-8

STEPS

The issue can be reproduced at will with the following steps:

    Log in to Pro Client

    Apply actuals or summarize a project

    Get one of the two codes above

Changes

Cause

This is caused by a defect. The issue occurs when applying actuals, summarizing, other actions including F5 Refresh. The defect occurs when an action is being done, and the service status window is also open.

Bug 26261326 - EVENT CODE VQCCR-2757-D WHEN APPLYING ACTUALS OR SUMMARIZING

Solution

Bug 26261326 - EVENT CODE VQCCR-2757-D WHEN APPLYING ACTUALS OR SUMMARIZING

This issue has been resolved and the fix has been included in Patch Set 16.2.11.0.  All subsequent Patch Sets for this release version will also include the fix.

NOTE: To review the latest Patch Set for your release, please refer to the following document:

What Are The Latest Patch Sets For Primavera P6 Release 16.2 (Both PPM and EPPM Releases)? (Doc ID 2190969.1)

To implement a Patch Set, please execute the following steps:
1. Download and review the README documentation and prerequisites for the Patch Set.
2. Ensure that you have taken a backup of your system before applying the recommended Patch Set.
3. Apply the Patch Set in a test environment.
4. Retest the issue.
5. Implement the solution as appropriate on other environments.