You can always validate a version by adding "/p6/servicehealth" or "/unifier/servicehealth" to the end of the url.
Information on managing users and passwords from the Cloud Administration Utility can be found in the Cloud Administrator's Guide in the Primavera Documentation Library.
Thank you Katherine!
P6EPPM licensing is by "Hosted Named User": "is defined as an individual authorized by You to access the hosted service, regardless of whether the individual is actively accessing the hosted service at any given time." so, if the user is not active is not authorized and therefore not counted.
If you have a new customer in P6, who is trying to run reports out of P6 EPPM and they can't add projects in the report parameters, there is a good chance it is because global scheduled services to push Global data to publish the project data to the reporting tables which are on BI Publisher.
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BEI - Activities with No Project Baseline Finish Date Section of the Schedule Check Report Dialog Box
Lists the Project Name and Project ID selected for the report the date and time from which and to which audit data is presented and the audit date. Also lists the time the change was made, the application from which the change was initiated, the username which changed the table, and information about the changes made for each change recorded by the auditing feature including the primary key, database column, old and new values, and the operation (insert, delete, or update) for each table that was changed.Location