Tuesday, January 24, 2017
User is provisioned in the cloud admin, but can't log in after receiving notification email.
There may be a time when you have been provisioned in the cloud admin and received the email to log on and can't get in. This is usually just the outcome of a browser that needs to be cleared of all history. Clear out the browser history as well as the Java console history. Computer>Control Panel>Java>General>Settings>Delete files. Re-launch the browser and try to login.